Social distancing guidelines are changing daily and are having an impact how dealers do business, said LGM vice president of dealer training, Nathalie Abdallah. She said that when the pandemic ends, that will change how businesses operate permanently.
“Getting ahead of what that looks like is smart business, and there has never been a more important time to get ahead,” Abdallah said in a news release. LGM said that thinking sparked the Financial Services Office in a Virtual World course.
Abdallah said that because self-paced learning has increased in popularity, LGM launched its online learning platform years ago.
“With our platform already in place and operating effectively when the pandemic hit, we were quickly able to adapt and shift our focus to providing the best service possible to our partners,” Abdallah said. “We immediately started developing and delivering content that kept pace with emerging issues.”
LGM president and chief executive officer Drew Collier, CPA(CMA), MBA said LGM seeks to provide innovations to give its customers a competitive edge and improve the consumer experience.
Full article here: https://www.autoremarketing.com/arcanada/help-dealers-face-challenges-lgm-reopens-online-learning-platform